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HomeLink – home away from home!

Member's Check-List

How to Get Started on the New HomeLink Website


The new HomeLink International website is now live! Members are invited to update their listings directly on the new site. The old HomeLink site will remain accessible as long as necessary exclusively for the consultation of old messages and Exchange Agreement Forms. The direct link to the HomeLink Legacy site can be found in the black pop-up bar that appears at the bottom of the new site web pages. Click here for the link for your convenience. You will continue to use your old login information to access this site.


Log-in and you can opt to create a new password

Initial log-in must be done using your current HomeLink email address. While at the log-in page, you can continue using your old HomeLink password or you can go to Log in and click on Forgot your Password?, which will prompt you to create a new password. Fill in your email address and SEND. You will immediately receive an email allowing you to create your own new password (must be at least 8 characters) and log-in.


Update your listing(s)
  • In the top right corner of the home page, click on your name to open the drop down menu. Click on Our Listing(s).
  • Verify your Location: address and position on the map. Save and Continue.
  • Click on Our Home: give it a new title and update your description. Save and Continue to Neighbourhood, Attractions and Preferences, completing and saving each section as you go.
  • Click on Preview to see your updated listing. Go back to the form by clicking on your browser's "back" arrow.
  • Last but not least: go to Photos. Replace those that don't work well in the new format and add new pictures to show your home in the best of lights.
  • Click on the Save and Publish button that will be visible when you have reached the 90% completion mark. It's as simple as that!

Create your family profile

Verify and complete the information you want to share. Add a profile photo (of you, your family or simply an image that you like). New! Youth Exchange via the HomeLink network is a great and reassuring way of introducing your children to the mind-broadening experience of travel. It is now an integral part of the Family Profile. If activated, a new tab will appear directly on your listing!


Update your Dates and Destinations and create Listing Alerts

Select up to five different sets of Dates and Destinations and attract more pertinent home exchange offers. Use the most generic set of "Open to all dates and destinations" only if you really are ready to travel anytime and you don't care much about the destination.
Create Listing Alerts and stay informed when new listings matching your travel plans are added to the network.


Check out your Dashboard and set your Time Zone for messages

Use your own personal space to verify incoming messages, edit your listing(s) and access your exchange documents.


Start searching for homes and add your favorites to your Wish List

Finding homes that match your travel plans, and exchange partners who share your interests, has never been so easy! Try the new Affinities and Affiliations criteria and find members with similar hobbies and professional interests. As a side note, if you wish to find your own listing then you first need to log out and then submit the location of your home to the desired destination field.


Send messages and get to know your potential exchange partners

The new HomeLink messaging system is organized in "conversations", allowing you to easily see the entire message history between you and each member you are in contact with. In addition, a photo of both exchange homes is displayed at the top of each conversation, making it easy to visualize your exchange.


When ready, confirm your exchanges using the new Exchange Agreement

The HomeLink Exchange Agreement Form has been streamlined! Easily accessible at the top of each conversation in the messaging system, the new EAF is automatically pre-filled in with basic information taken from yours and your partner's listings. Using the EAF not only provides you with a written permission to reside in someone else's home, but also eliminates all possible misunderstandings regarding dates, number of guests, and the fundamental logistics of the exchange. The EAF will now be an essential part of the successful management and follow through of all HomeLink exchanges (automatically recording your exchange history in your Dashboard, increasing the number of exchanges on your ee-counter, sending you the Exchange Evaluation Form at the end of each exchange, and inviting you and your exchange partners to sign each other's Guest Book ...).


New Website User Guide

Our Swiss office has prepared a thorough user guide (PDF) that you can download for future reference.


Some of the known errors that are currently being worked on

Launching an entirely new website often brings out bottlenecks that need smoothing over. Our IT team is already working on some of the known errors, e.g.:

  • Not being able to see their listing under their particular country when logged in as a member.
  • Photos are displayed differently to how they were on the old site.

Sincerest apologies for any inconvenience.

DOWNLOAD the check list as a document - save/print